Privacy & Cookies Policy

Last Updated: September 2025

Privacy Notice

This is the privacy notice of Allied Virtual Solutions Ltd. In this document, “we”, “our”, or “us” refer to Allied Virtual Solutions Ltd.

We are company number 15505745, registered in England & Wales.

Our registered office is:
29 Forge Square, E14 3GX London, United Kingdom.

You can contact us at: hello@alliedvirtual.co.uk

Introduction

This notice sets out the conditions under which we process information collected from you or provided by you. It covers information that could identify you (“personal information”) and information that could not.

We are committed to protecting your privacy and confidentiality. Our policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you are not happy with any part of this policy, your only recourse is to leave our website.

The basis on which we process information

We may process your personal data under the following legal bases:

1. Contractual obligation – where you purchase services or otherwise form a contract with us.
2. Consent – where you request information, opt into communications, or accept cookies.
3. Legitimate interests – where we need to operate and improve our business, defend legal claims, or manage risk.
4. Legal obligation – where we are required to comply with the law or legal authorities.

Information we collect and process

1. Information you provide – such as name, email, phone number, company details, and project requirements when contacting us or purchasing services.
2. Browsing data – such as IP address, browser type, device information, and geolocation.
3. Cookies and analytics data – to improve site functionality, monitor performance, and support marketing.

We use this information to verify identity, provide services, respond to enquiries, improve our website, and communicate with you where permitted.

Third-party tools and service providers.

We use trusted third-party providers to deliver parts of our services, such as:

• Website hosting and email services
• Analytics tools (e.g., Google Analytics)
• Communications platforms (e.g., Calendly, Tidio)
• Payment or invoicing services. These providers may process limited personal data on our behalf and are subject to contractual obligations to protect your data.

Marketing communications

If you have opted in, we may use your contact details to send you information about our services, promotions, or updates. You may unsubscribe at any time by clicking the link in our emails or contacting us at hello@alliedvirtual.co.uk. We will not sell your details to third parties for marketing purposes.

Cookies Policy

Our website uses cookies and similar technologies.

• Essential cookies – Required for basic site functionality (e.g. navigation, security). Cannot be disabled.
• Analytics cookies – Help us understand how visitors use our site and improve user experience. 
• Marketing cookies – May be set by us or third parties to deliver relevant ads and measure campaign effectiveness.

When you first visit our site, you will be asked whether you consent to non-essential cookies. You can withdraw consent at any time through your browser settings or our cookie management tool.

International data transfers: Your data may be processed outside the UK/EEA (for example, by freelancers or service providers). Where this occurs, we ensure appropriate safeguards are in place (such as standard contractual clauses).

Your rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your data (where legally possible).
• Restrict or object to processing in certain circumstances.
• Withdraw consent at any time (where consent was the basis of processing).

To exercise your rights, please contact us at hello@alliedvirtual.co.uk. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

Data retention

We retain your personal data only as long as necessary:

1. To provide the services you have requested.
2. To comply with legal and tax obligations.
3. To support or defend legal claims.

Security

We use SSL/TLS encryption and take appropriate technical and organisational measures to protect your data against loss, misuse, or unauthorised access.

Children

Our services are not directed to children under 18. If you are under 18, you may only use our website with the consent of a parent or guardian.

Changes to this policy

We may update this Privacy & Cookies Policy from time to time. The version that applies is the one published on our website at the time of your visit.

Contact us

If you have any questions about this Privacy & Cookies Policy, you can contact us at: hello@alliedvirtual.co.uk